factory Library What's New Guest Book

Attend our on site Pdf/print manufacturing seminar October 20,21,22 for beginners, novices, and experts alike. Reserve your spot now. $75 for the 21st & 22nd and add the beginners session for $50 on the 20th. Contact Keith Mitchell @ 734-426-6288 or email keithm@tshore.com for more information

Current Printer's Ink

Fall 2003 Volume 19 Issue 2

Articles - Posted 10/15/03

To Printer's Ink Page...

Our secure Customer Service Web is now online and we are able to offer vastly improved access to many important customer resources such as an Online Request for Quote and Customer Status Reports.  For your protection, this area utilizes retail-strength SSL encryption and site certificates supported by most current browsers.

New Online Spine Bulk Application
Our popular Spine Bulk Application has been rewritten to run completely over the web. You don't have to download it, install it, or update it. It can run on a Macintosh, PC or any other device with a modern web browser and a connection to the internet. This program replaces any other version of the Spine Bulk application you may have.

The Online Request for Quote (RFQ) has been completely updated, with improved options and context-sensitive help.  The request form does not require a user login or password to request an estimate, however, existing customers who login to the Customer Service Web may choose the option of having their name and address information stored for future use.

Customer Status Reports are now available for online viewing and printing.  Previously provided as hardcopy to our existing customers, these reports include a list of jobs in production, scheduled ship dates, items to come, and more.  To access status reports, customers must login using their FTP username and password.  If you do not have a username and password, please contact your Customer Care Representative for more information.